FAQ

Frequently Asked Questions

CAB file xxx required for this installation operation is damaged
This is caused by network instability during the download of the installation package. Please ensure that the network is stable and re-download the installation package.
Connection server timed out, please check if your network is normal!
Cloud collar think tank does not support Windows XP, it is recommended that you upgrade to Windows 7 or higher.
Connection server timed out, please check if your network is normal!
Check the computer system time is correct, uninstall the current running version, download and install the latest version, if the above solution can not be resolved, please contact QQ: 712016761 to help solve.
How to get the mobile phone login account password
You need to purchase our advanced software first, successfully file to ensure that the PC version is running normally, then do the following, insert your dongle into the computer's USB interface, run the PC, click on the PCIn the upper right corner of the software, you can see the mobile version of the authorization information, use the displayed account password to log in on the mobile version.

User Feedback